Safe shopping

In most cases, your details are sent using secure server software. This means that the information sent is coded in such a way that, in the extremely unlikely event that someone is somehow able to obtain this information, only we can decode the information to obtain your details.

You can tell that the pages are secure because the address in the Address bar changes from being http:// to https://. You will also see a padlock symbol or key in the bottom bar of your browser.

If your credit or debit card is used fraudulently most banks and card issuers will not hold you responsible for any of the charges, or may only hold you liable for up to £50.00.

Your personal details including your name and address and credit card details are protected by the VeriSign RSA Encryption

SSL 3.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange

Issued by : Thawte Server CA

Please send all queries on security to Sheila Tomkins @ enquiries@candlesonline.co.uk